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Open Your Legal Terms Clearly

Before you open an account, our Legal page explains the rules that apply to your account, wallet records, privacy choices, cookies and support requests.

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CONTACT ROUTES

Start With The Right Legal Contact

Legal questions move faster when they reach the right team with clear detail. Tell us the email linked to your account, the date of the issue, and the legal request you want…

Account legal requests Use this route when you need account terms explained, want to correct stored details, or need a copy of records linked to your account. We may ask for identity checks before sharing account data.
Privacy contact Send privacy requests when you want to ask about data use, cookie choices, retention periods, or deletion where law allows. Include your registered email so we can locate the right account record.
Payment record checks For UPI, Paytm, PhonePe or Google Pay record questions, share the transaction date, amount and masked reference. We check wallet logs and reply without asking you to reveal sensitive payment details.
DATA PRACTICE

Explore How We Handle Legal Records

Our legal handling covers the full account cycle: sign-up details, wallet activity, cookie settings, security events, support chats and closure requests.

Data we collect

We record account details, login events, device signals, wallet activity and support messages. These records help us apply the terms, check account ownership, answer legal requests and protect your balance from unauthorised access.

Cookie controls

Cookies help keep you signed in, remember basic choices and measure whether pages load correctly. You can adjust browser settings, though some account and wallet functions may not work as expected without required cookies.

Security checks

When a legal or privacy request involves account data, we verify ownership before making changes. We may ask for registered email confirmation, recent wallet detail or other checks that do not expose your password.

Retention periods

Some records are kept while your account is active and for a lawful period after closure. Payment logs, dispute files and security events may be retained longer when law, audit needs or fraud checks require it.

Correction requests

If your name, email or contact detail is wrong, ask us to correct it through support. We may need proof before changing account data, especially where wallet records or payout checks are involved.

Escalation path

If your first response does not resolve the legal request, reply to the same thread and ask for escalation. Keeping the thread intact helps us see earlier checks, dates and documents already shared.

Browse Common Legal Questions

These answers explain how our legal terms work in everyday account situations. They cover eligibility, privacy choices, wallet records, cookies, account changes and contact steps. If your request involves a live account, write from the registered email so we can verify ownership before acting.

Access and eligibility depend on local law and are available where local law permits. You are responsible for checking whether account use is allowed in your location before creating or using an account.

We keep account details, login history, wallet activity, support messages, security events and cookie choices where needed. These records help us apply the terms, answer disputes and meet lawful record duties.

Yes, you can ask us to correct inaccurate account details. We may verify ownership first, especially if the change affects login access, wallet checks, UPI references, Paytm records or PhonePe transaction history.

Cookies support login sessions, basic preferences, security checks and page performance records. Required cookies help account areas work correctly, while browser settings may let you control other cookie use on your device.

UPI, Paytm, PhonePe and Google Pay records are used to match wallet activity, verify disputes and meet legal duties. We ask for masked references where possible rather than full sensitive payment details.

You can request deletion where law allows. Some records may remain for lawful retention, fraud checks, dispute handling or accounting needs, and we will explain the reason if a record cannot be removed.

Write through the account support route with your registered email, request type and relevant dates. Keep payment references masked, avoid sending passwords, and ask for escalation if the first reply does not resolve it.

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